Terms & Conditions of Referral Reward:

1. The Referral Reward promotion (“Promotion”) runs from 16 September 2019 to 31 October 2019 (both dates inclusive) (the “Promotion Period”).

2. An AlipayHK user may, through his/her AlipayHK mobile application (“AlipayHK App”), send a designated referral link or QR code to another AlipayHK user during the Promotion Period (“Referral”, with the person sending the link or QR code being the “Referrer”). If the AlipayHK user receiving such link or QR code has never successfully made any purchase via his/her AlipayHK App at any platform or merchant outlet accepting payment via AlipayHK App (“Eligible User”), such Eligible User may receive a HK$2 coupon (“User Special Reward”) via the said link or QR code. The Referrer may receive a HK$20 coupon (“Referrer Reward”) if the said Eligible User uses such User Special Reward within its valid period. Self-referral is not accepted in this Promotion. Each Referrer can receive the Referrer Reward for up to 100 times per day and up to 1,000 times within the Promotion Period. Referral Reward and User Special Reward are collectively (or in applicable circumstances, separately) referred to as “Reward”.

3. Qualification of User Special Reward and Referrer Reward are as follows:

A user can receive a User Special Reward (a HK$2 coupon) if he or she:

(i) has not made any purchase via AlipayHK App at any platform or merchant outlet accepting payment via AlipayHK App; AND

(ii) receives a referral link or QR code from a Referrer and redeems the User Special Reward.

A user can receive a Referrer Reward (a HK$20 coupon) if he or she：Successfully makes a Referral by sending a designated referral link or QR code to a user who has never made any purchase via AlipayHK App at any platform or merchant outlet accepting payment via AlipayHK App, and such user then successfully uses the relevant “User Special Reward” coupon within its valid period.

4. Each “User Special Reward” coupon is valid for 72 hours upon redemption only. Expired coupons are invalid and will not be reissued. An Eligible User may receive Referrals from different Referrers and a User Special Reward for more than once. Notwithstanding the foregoing, no Eligible User may receive any new User Special Reward if he/she has any unused but valid “User Special Reward” coupon (i.e. each Eligible User may only have one (1) “User Special Reward” coupon at any time). For the avoidance of doubt, an Eligible User loses the eligibility to receive another “User Special Reward” coupon if he/she successfully uses one “User Special Reward” coupon.

5. Each “Referrer Reward” coupon is valid for 15 days from the date of receiving the coupon (inclusive of the date of receipt). Expired coupons are invalid and will not be reissued. “Referrer Reward” coupons can be used at the same time with up to 10 coupons and can be used with a “User Special Reward” coupon. The “Referrer Reward” and/or “User Special Reward” coupons may be used upon a single net spending of HK$1 or above with AlipayHK App after redeeming all applicable rewards (including the “Referrer Reward” and/or “User Special Reward”) and in accordance with Clause 7 below. If any such coupon is used outside of Hong Kong, the amount of single net spending shall be determined based on the real-time exchange rate in the AlipayHK system at the time of the transaction. The “Currency” tool in the AlipayHK App is for reference only.

6. “Referrer Reward” coupon is applicable for use in all participating platforms and merchant outlets, bill payment for mobile service or utilities, or international remittance through AlipayHK App, “User Special Reward” coupon is applicable for use in all participating platforms (Taobao excluded) and merchant outlets, bill payment for mobile service or utilities, or international remittance through AlipayHK App. Rewards may not be used in account top-up, sending lucky money or other money transfer (including P2P) on or through AlipayHK App or purchasing gift vouchers/coupons/prepaid cards, and cannot be used in the following circumstances on Taobao.com or Tmall.com: non-mobile app paying order, Taobao (Xianyu)’s order, virtual goods (include but not limited to anything that does not require shipment such as virtual currency, prepaid cards, etc).

7. If there are other coupon(s) in the user’s AlipayHK account other than the “Referrer Reward” or “User Special Reward”, the priority of using the coupons will be the “User Special Reward” (if any) first. Subject to Clause 5 above, the priority of using other coupons (including the “Referrer Reward”) will be determined by (i) the value of one such other coupons (highest value) and (ii) the aggregate value of the coupons of “Referrer Reward” (up to 10 coupons) (if any), and the coupon(s) with the higher value between (i) and (ii) will be used first. In case of same value between (i) and (ii), coupons of “Referrer Reward” will be used first. If there are no “Referrer Reward” in the user’s AlipayHK account, coupon with the highest value will be used first; and in case the coupons are of the same value, the one with the earliest expiry date will be used. The usage of other coupons shall be subject to their respective terms and conditions.

8. Upon successful redemption, AlipayHK will store the relevant coupon in the AlipayHK App account of the user automatically. The coupon will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. Users may go to the “Home” page and select “Reward” to read details of the coupon. AlipayHK shall bear no liability if users cannot perform a successful redemption of relevant rewards and/or the relevant reward is lost due to any circumstances.

9. Each user (including Referrer or Eligible User) may only participate in this Promotion in accordance with the above terms and conditions, and receive such limited number of coupons within the Promotion Period as set out in the relevant terms and conditions. For the avoidance of doubt, “each user” refers to a natural person with legal capacity who uses the AlipayHK App and Wallet service, but not merely an AlipayHK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same Referrer or Eligible User:

(i) Connection on the same mobile phone or mobile device, such as the logging in or activation of multiple accounts; or

(ii) Connection of an AlipayHK account or mobile number on multiple mobile phones or mobile devices, such as the logging in or activation on such devices; or

(iii) The same credit card number being connected to multiple AlipayHK accounts.

In the case of any of the above, in order to verify the user’s identity and prevent the risk of theft or misuse of such AlipayHK account, mobile phone number, mobile device or credit card number, AlipayHK reserves the right to suspend or terminate the release of any Reward to the relevant account and to take legal action.

10. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior during the use of coupons, AlipayHK will forfeit such user’s Reward and the entitlement of coupons forthwith without notice. AlipayHK reserves the right to cancel such transaction and to take legal action against the relevant user.

11. If applicable, Referrer shall ensure the other relevant user has agreed to receive the Referral message. Any over-distribution will be treated as abuse and violation of this Promotion and these terms and conditions. For the avoidance of doubt, AlipayHK will not be responsible for any third party’s behavior (including but not limited to any dispute between a Referrer and other users).

12. The relevant coupons cannot be used to purchase any gift/cash vouchers, gift certificates or prepaid cards of merchants. They may not be exchanged for cash or used to add value to other stored value facilities, and are non-transferable. For goods return or refund, the amount on the coupon will not be returned and the relevant coupon will not be re-issued.

13. AlipayHK will carry out this Promotion in accordance with applicable laws in the Hong Kong Special Administrative Region. In the event this Promotion is stopped by government agency’s orders or must be suspended due to server network attack or system failure or any circumstances beyond AlipayHK’s control, such event shall be regarded as a force majeure event, and AlipayHK shall not be held liable for any damage, loss or dispute therein.

14. AlipayHK shall not be liable or construed as providing any guarantee as to the quality and availability of the products and/or service provided by the merchants.

15. AlipayHK reserves the right to change, suspend or terminate the Promotion or its terms and conditions at its sole discretion without prior notice. AlipayHK shall not be liable for any such change, suspension or termination, and reserves the right of final decision of all matters and disputes.

16. For any enquiries in relation to AlipayHK App and its services or offers, please call the AlipayHK customer service hotline at (852) 2245 3201.

17. These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

18. Should there be any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the Chinese version shall prevail.