Terms & Conditions of AlipayHK Bill Payment Coupon(s):
1. The promotion of AlipayHK Bill Payment Coupons (including HK$10 AlipayHK UtilitiesBill Payment Reward, HK$10 AlipayHK Electricity Bill Auto Debit Payment Coupon,and HK$10 AlipayHK Mobile Phone Bill Auto Debit Payment Coupon collectively referredto as “AlipayHK Bill Payment Coupons”))(the “Promotion”) runs from 15 July2019 to 15 September 2019 (both datesinclusive) (the “Promotion Period”).
2. HK$10 AlipayHK Utilities Bill PaymentReward
i. The “HK$10 AlipayHK Utilities Bill Payment Reward” is only applicable toeligible users who have never made any utilities bill payment (including China Light and Power CoLimited, The Hongkong Electric Company Limited, The Hong Kong and China GasCompany Limited) via AlipayHK mobileapplication (“AlipayHK App”) successfully. Throughout thePromotion Period, such eligible users are required to log into their AlipayHKApp and to redeem the “HK$10 Utilities Bill Payment Reward” on the relevantpage.
ii. The “HK$10 AlipayHK Utilities Bill Payment Reward” consists of one (1)HK$10 coupon, which can be used upon any single net utilities bill payment ofHK$50 or above via AlipayHK App, in conjunction with Welcome Reward or thecoupon(s) of Referrer Reward (if any) (subject to Clause 5 below), afterredeeming all applicable rewards and in accordance with Clause 5 below. Each coupon is valid for 90 calendar days from the dateof redemption. Expired coupons are invalid and will not be re-issued. Eacheligible user can redeem and use the Utilities Bill Payment Reward once only.
3. HK$10 AlipayHKElectricity Bill Auto Debit Payment Coupon
i. The “HK$10 AlipayHK Electricity Bill Auto Debit Payment Coupon” is onlyapplicable to eligible users who have activated and authorized an electricitybill auto-debit payment account (including China Light and Power Co Limitedand/or The Hongkong Electric Company Limited) via the AlipayHK App for thefirst time successfully during the Promotion Period. Throughout the PromotionPeriod, such eligible users are required to log into their AlipayHK App toactivate and authorize the electricity bill auto debit service in order toredeem the “HK$10 AlipayHK Electricity Bill Auto Debit Payment Coupon”.
ii. The “HK$10 AlipayHK Electricity Bill Auto Debit Payment Coupon” consistsof one (1) HK$10 coupon, which can be used upon any single net auto-debitelectricity bill payment of HK$50 or above via the AlipayHK App in conjunctionwith Welcome Reward or the coupon(s) of Referrer Reward (if any) (subject toClause 5 below), after redeeming all applicable rewards and in accordance withClause 5 below. Each eligible user canredeem and use the “HK$10 AlipayHK Electricity Bill Auto Debit Payment Coupon”once only. Each coupon is validfor 90 calendar days from the date of redemption. Expired coupons are invalidand will not be re-issued.
4. HK$10 AlipayHKMobile Phone Bill Auto Debit Payment Coupon
i. The “HK$10 AlipayHK Mobile Phone Bill Auto Debit Payment Coupon” is onlyapplicable to eligible users who have activated and authorized a mobile phone autodebit bill payment account (3 Hong Kong (Hutchison Telecommunications (HongKong) Limited) via the AlipayHK App for the first time successfully during thePromotion Period. Throughout the Promotion Period, such eligible users arerequired to log into their AlipayHK App and to activate and authorize themobile phone bill auto debit service in order to redeem the “HK$10 AlipayHK MobilePhone Bill Auto Debit Payment Coupon”.
ii. The “HK$10 AlipayHK Mobile Phone Bill Auto Debit Payment Coupon”consists of one (1) HK$10 coupon, which can be used upon any single net auto-debitmobile phone bill payment of HK$50 or above via the AlipayHK App, inconjunction with Welcome Reward or the coupon(s) of Referrer Reward (if any)(subject to Clause 5 below), after redeeming all applicable rewards and inaccordance with Clause 5 below. Each eligible user can redeem the “HK$10AlipayHK Mobile Phone Bill Auto Debit Payment Coupon” once only. Each coupon is valid for 60 calendar days from the dateof redemption. Expired Coupons are invalid and will not be re-issued.
5. If there are other coupon(s) in the Eligible User’s AlipayHK accountother than the AlipayHK Bill Payment Coupons, the AlipayHK BillPayment Coupons will be used first followed by coupons of “Referrer Reward” (up to 10coupons) (if any) or Welcome Reward Coupons, whichever with the higher value;and in case they are of the same value, the one with the earliest expiry datewill be used. For the avoidance of doubt, coupons of “Referrer Reward” andWelcome Reward Coupons cannot be used in conjunction. Only one (1) AlipayHKBill Payment Coupon (if applicable) may be used in each transaction. Other thanthe AlipayHK Bill Payment Coupons, coupons of “Referrer Reward” and WelcomeReward Coupons, all other coupons (including “User Special Reward”) are notapplicable to the Promotion.
6. Upon successful redemption of any of the AlipayHK Bill Payment Coupons,AlipayHK will store the coupon in the AlipayHK App account of eligible userautomatically. The coupon will be deducted automatically in applicablecircumstances. The AlipayHK App must be updated to the latest version. Eligibleusers may go to the “Home” page and select “Reward” to read details of each ofthe coupons. AlipayHK shall bear no liability if eligible users cannot performa successful redemption of relevant rewards or coupons and/or the relevantreward or coupon is lost due to any circumstances.
7. For the avoidance of doubt, “each eligible user” refers to a naturalperson with legal capacity who uses the AlipayHK App and Wallet service, butnot merely an AlipayHK account. To further avoid any dispute, in the followingcircumstances, the relevant accounts will be deemed to be used by the same eligibleuser:
i. Connection on the same mobile phone or mobile device, such as thelogging in or activation of multiple accounts; or
ii. Connection of an AlipayHK account or mobile number on multiple mobilephones or mobile devices, such as the logging in or activation on such devices;or
iii. The same credit card number being connected to multiple AlipayHKaccounts.
In the case of anyof the above, in order to verify the eligible user’s identity and prevent therisk of theft or misuse of such AlipayHK account, mobile phone number, mobiledevice or credit card number, AlipayHK reserves the right to suspend orterminate the release of Bill Payment Coupon to the relevant account and totake legal action it deems fit.
8. The coupons are limited in quantity and are available on afirst-come-first-served basis. AlipayHK’s records shall prevail under anycircumstances.
9. In case there is any breach of these terms and conditions or illegal,fraudulent or abusive behavior during the use of any coupons, AlipayHK willforfeit such user’s eligibility and the entitlement of coupons forthwith andwithout notice. AlipayHK reserves the right to cancel such transaction and totake legal action against the relevant user.
10. AlipayHK will carryout this Promotion in accordance with applicable laws in the Hong Kong SpecialAdministrative Region. In the event this Promotion is stopped by governmentagency’s orders or must be suspended due to server network attack or systemfailure or any circumstances beyond AlipayHK’s control, such event shall beregarded as a force majeure event, and AlipayHK shall not be liable for anydamage, loss or dispute therein.
11. AlipayHK shall notbe liable or construed as providing any guarantee as to the quality andavailability of the products and/or service provided by the Merchant.
12. AlipayHK reservesthe right to change, suspend or terminate the Promotion or any of its terms andconditions at its sole discretion without prior notice. AlipayHK shall not beliable for any such change, suspension or termination, and reserves the rightof final decision of all the matters and disputes.
13. For any enquiriesin relation to AlipayHK App and its services or offers, please call theAlipayHK customer service hotline at (852) 2245 3201.
14. These terms andconditions shall be governed by and construed in accordance with the laws ofthe Hong Kong Special Administrative Region.
15. Should there be anydiscrepancy or inconsistency between the English and the Chinese versions ofthese terms and conditions, the Chinese version shall prevail.