Terms & Conditions of AlipayHK Christmas Deal
1. The promotion of “AlipayHK Christmas Deal” (“AlipayHK Christmas Deal” or the “Promotion”) runs from 2 December 2021 to 16 December 2021 (both dates inclusive) (the “Promotion Period”).
2. During the Promotion Period, users of the AlipayHK mobile application (“AlipayHK App”) may log into their AlipayHK App to select and redeem the “AlipayHK Christmas Deal” (“Reward”). Upon redemption by the user, AlipayHK will store the Reward in the user’s AlipayHK App account. Each user is entitled to a maximum of one Reward. The eligibility of users shall be determined by the computer record of AlipayHK.
3. The ”AlipayHK Christmas Deal” consists of,
i. One “AlipayHK Christmas Deal” HK$60 coupon (“HK$60 Coupons”), a limited quantity of which may be redeemed from 12 noon each day during the Promotion Period. The HK$60 Coupons are limited in quantity, and are available on a first-come-first-served basis. They can be used upon a single transaction of HK$500 or above at AlipayHK Christmas Deal participating merchants’ designated stores and online stores in Hong Kong after redeeming all applicable rewards and in accordance with Clause 5 below. Such HK$60 Coupons are valid within 14 days upon collection. Expired HK$60 Coupons are invalid and will not be reissued.
ii. Vouchers offered by each participating merchants (“Merchant Coupons”) - Each Merchant Coupon is applicable at AlipayHK Christmas Deal participating merchants’ designated stores and online stores (“Designated Stores”). Rules of use are subject to specific terms and conditions. Please refer to the relevant page of the AlipayHK App for details. Each user can redeem one or more Merchant Coupons. Merchant Coupon offered by the same participating merchant could be redeemed once only.
HK$60 Coupons and Merchant Coupons are collectively referred to as “Coupons”.
If a user wishes to use the Coupon(s) issued under this Promotion in a transaction, the net amount of the relevant transaction after deducting the amount of all applicable reward(s) and discounts shall not be less than HK$1 after redeeming all applicable rewards and in accordance with Clause 5 below, otherwise the Coupons(s) are not applicable to be used in such transaction. If a user only uses Government Consumption Vouchers in a transaction, the net amount of the relevant corresponding transaction after deducting the amount on the Government Consumption Vouchers can be HK$0.
4. Upon successful redemption, AlipayHK will store the Coupons in the AlipayHK App account of user automatically. The “HK$60 Coupons” will be deducted automatically in applicable circumstances. The “Merchant Coupon(s)” is/are required to be presented to representatives at AlipayHK Christmas Deal participating merchants Designated Stores or to enter the promo code before check out at the online stores to redeem the offer. Users may go to “Home” page and select “Reward” to read details of the Coupons. Coupons are limited in quantity and on a first-come-first-served basis. The quota is calculated based on the computer record of AlipayHK and AlipayHK’s records shall prevail under any circumstances. AlipayHK shall bear no liability if users cannot perform a successful redemption of relevant rewards and/or the relevant reward is lost due to any circumstances.
5. Where applicable, the Coupons issued under this Promotion are Basic Rewards. Only one (1) Coupon may be used in each transaction, depending on the applicable circumstances. The usage priority of Coupon is as follows:
i. Basic Rewards may be used in conjunction with one (1) Priority Reward (including User Special Reward), but Priority Reward shall have priority in usage. If there are more than one Priority Reward in the user’s AlipayHK account, the Priority Reward with the highest value will be used first. In case the Priority Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Priority Rewards are the same, the Priority Reward with the earliest redemption date will be used first.
ii. One (1) Priority Reward may be used in conjunction with one (1) Basic Reward (including welcome rewards, designated merchant e-stamp coupons, Platform General Coupons, Government Consumption Vouchers and Limited Payment Method coupons) or Accumulative Basic Reward(s) (up to ten (10) coupons) (including rewards for referring existing users) in applicable circumstances. If the user does not have any Accumulative Basic Rewards, and there are various kinds of Basic Rewards in the user’s account, Platform General Coupons shall have priority in usage, Government Consumption Vouchers second and Limited Payment Method Coupons shall have last priority. If the user has more than one kind of Basic Reward in its AlipayHK account, the Basic Reward with the highest value will be used first. In case the Basic Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Basic Rewards are the same, the Basic Reward with the earliest redemption date will be used first. If the user has both Basic Reward and Accumulative Basic Reward, the priority of using such coupons will be determined by (i) the value of one (1) such Basic Reward (highest value) and (ii) the aggregate value of the Accumulative Basic Reward(s) (up to ten (10) coupons), and the coupon(s) with the highest value between (i) and (ii) will be used first. In case of same value between (i) and (ii), Accumulative Basic Reward(s) (up to ten (10) coupons) will be used.
iii. The use of different types of coupons are subject to their respective terms and conditions. The actual payment page shall prevail.
6. During the Promotion Period, each user can only participate in the Promotion once. For the avoidance of doubt, “each user” refers to a natural person with legal capacity who uses the AlipayHK App and Wallet service, but not merely an AlipayHK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same user:
i. Connection on the same mobile phone or mobile device, such as the logging in or activation of multiple accounts; or
ii. Connection of an AlipayHK account or mobile number on multiple mobile phones or mobile devices, such as the logging in or activation on such devices; or
iii. The same bank account card number / credit card number being connected to multiple AlipayHK accounts.
In the case of any of the above, in order to verify the user’s identity and prevent the risk of theft or misuse of such AlipayHK account, mobile phone number, mobile device or bank account card / credit card number, AlipayHK reserves the right to suspend or terminate the release of such Coupon to the relevant account and to take legal action it deems fit.
7. The “HK$60 Coupons” and “Merchant Coupons” are limited in quantity and are available on a first-come-first-served basis. AlipayHK’s records shall prevail under any circumstances.
8. In case there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior during the use of any coupons, AlipayHK will forfeit such user’s eligibility and the entitlement of coupons forthwith and without notice. AlipayHK reserves the right to cancel such transaction and to take legal action against the relevant user.
9. The “HK$60 Coupons” and “Merchant Coupons” cannot be used to purchase any gift/cash vouchers, gift certificates or prepaid cards of any merchant. They may not be exchanged for cash and are non-transferable. For goods return or refund, the amount on the “Rewards” and “coupons” will not be returned and the relevant “Rewards” and “coupons” will not be re-issued.
10. AlipayHK will carry out this Promotion in accordance with applicable laws in the Hong Kong Special Administrative Region. In the event this Promotion is stopped by government agency’s orders or must be suspended due to server network attack or system failure or any circumstances beyond AlipayHK’s control, such event shall be regarded as a force majeure event, and AlipayHK shall not be liable for any damage, loss or dispute therein.
11.AlipayHK shall not be liable or construed as providing any guarantee as to the quality and availability of the products and/or service provided by any merchants.
12.AlipayHK reserves the right to change, suspend or terminate the Promotion or any of its terms and conditions at its sole discretion without prior notice. AlipayHK shall not be liable for any such change, suspension or termination, and reserves the right of final decision of all the matters and disputes.
13.For any enquiries in relation to AlipayHK App and its services or offers, please call the AlipayHK customer service hotline at (852) 2245 3201.
14.These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
15.Should there be any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the Chinese version shall prevail.